Shipping Policy & Information
Red Sky Clothing and Footwear offers shipping to almost any location in the world. In order to reduce your shipping costs we calculate each rate depending on the weight of the product(s) ordered, the destination being shipped to and the speed of the desired delivery time.
You can receive FREE surface shipping on any order that totals $75.00 or more and is deliverable to addresses within Canada and the mainland U.S.A..
In order to serve you better, some of the products we sell are drop shipped direct from the manufacturer. This speeds up delivery and ensures the lowest shipping cost possible. To avoid having a return item refused and sent back to you, please contact us before sending anything back. We will send you the correct return information to you via email.
Please note the time frames associated with each shipping method choice are guidelines only and are not guaranteed delivery dates due to the possibility courier delays, customs delays and acts of God. We will do our utmost to have the products delivered within the time frame requested but we will not be held responsible for deliveries outside the delivery time frame requested.We ship products all over the globe and it is not possible for us to list every product as they relate to each countries duties, brokerage and tax fees that are applicable (if any). Please note that these fees are normally not assessed on products shipped within Canada and the U.S.A. under $200.00
There may be applicable fees when shipping Internationally and it is the responsibility of the customer to have knowledge of these fees (if any) when placing an order. It is not our company charging these fees, it is the receiver's country.
Please note: our company will not mark any package being shipped as a gift or sample for any reason.
Please Note: There can be a small difference of charges on your credit card depending on what conversion rate your credit card company is using to convert your currency to Canadian $. Our company is based in Vancouver, Canada.
Returns: If you are not satisfied with the product, you may return it for refund or credit provided we are notified within 10 days and it is returned in unused and resellable condition.
If you are returning a product you must contact our company before doing so.
If you would like to cancel an order for any reason (and we have not shipped the order) you can do so by signing into your account and follow the instructions in "My Orders". If you did not register an account and placed the order as a "guest" you will need to contact us in order to cancel the order.
However, if you prefer to talk over the phone, you’re more than welcome to give us a call! Our toll free number is 1-888-733-7597
We will not accept returned products sent to us via courier companies such as UPS, FedEx, DHL.
Please Note: any items returned to us after 30 days from date of delivery will require a 10% restocking fee to be held back from the order refund.
Methods of Payment: We accept PayPal online at this time and Interac, Visa and Mastercard in our brick and mortar store.