Returns and Cancellations
Returns: If you are not satisfied with the product, you may return it for refund or credit provided we are notified within 10 days and it is returned in unused and resellable condition.
If you registered your information during your order process, sign in and follow the "my Orders" link for information. If you did not register and checked out as a "guest" and would like to return a product you must contact our company before doing so. You can do so by emailing us at [email protected] or if you prefer to talk over the phone, you’re more than welcome to give us a call! Our toll free number is 1-888-733-7597
We will not accept returned products from outside Canada to be sent to us via courier companies such as UPS, FedEx, DHL.
Please Note: any items returned to us after 30 days from date of delivery will require a 10% restocking fee to be held back from the order refund.
Cancellations: If you would like to cancel an order for any reason (and we have not shipped the order) you can do so by emailing us at [email protected] or if you prefer to talk over the phone, you’re more than welcome to give us a call! Our toll free number is 1-888-733-7597